Build · Reputation & revenue
Reputation & Revenue Program
Turning what people say about you from a worry into a revenue engine.
The challenge
An owner with several businesses and a well-known name. Reviews, mentions and search results across all of them, and no one person with the time to watch it all, answer it all and follow up on every opportunity hiding inside it.
What we built
- The Herald watches reviews and mentions everywhere, drafts replies for approval and prompts happy customers to speak up.
- The Ranker works on what people find when they search the name.
- The Closer turns inquiries that arrive through reviews and search into conversations.
- The Analyst sends one plain-English report each week: what was said, what changed and what to do about it.
“Whoever controls the media, controls the mind.”Attributed to Jim Morrison
Your reputation is being written every day. The only question is whether you’re holding the pen.